Last Monday, we received the invoice for lock-up stage and we told our BC, SS and PD's account staff that we are not paying for lock-up stage until all our windows and doors are installed.
PD sent me a customer survey right after this and the rating I gave reflected how unhappy I was about the window business, unfinished eaves, temporary main entry door that don't close properly, damaged sliding doors, frame issues that my SS won't address as he said they were non-structural but were not discussed with us prior, our SS wanting to install plaster and wall batts without waiting for the house to be water tight and us getting lock-up invoice even though we are far from being locked-up.
Today, there was a crew on site applying our render. I just learned from the tradies that after they install Hebel, they wait a few days to apply render and then the render colour after. They assured me that rain doesn't damage the freshly applied render.
Despite all our building issues, I must admit that our house is turning into a beauty and we are so happy that we chose to build with Hebel.
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